The Utility Billing Administration Department is committed to providing leadership and direction to insure that our water, sewer and sanitation customers are billed in an efficient and equitable manner; monitor cash flow and aged accounts receivable; annually review water, sewer and sanitation rate structures to insure adequate coverage of operating and debt service costs.

The Town provides assistance in solving customers' problems and concerns; provides utility customers and prospective customers with information detailing rates and fees; maintains a professional up-to-date data processing system.

Utility Billing is located in the Town of Pendleton Municipal Complex at 310 Greenville Street.
Business Hours are 9:00am to 5:00pm Monday - Friday
Telephone: 864-646-9409
Water emergencies after hours: 864-646-9073
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Town of Pendleton, 310 Greenville Street, Pendleton, SC 29670 Phone 864-646-9409 Fax 864-646-5425
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Kim Bannister - Utility Billing Clerk
Terri Hughes - Assistant Clerk
Payment options: Online Pay, Bank Draft, Check, Credit Card (VISA or MC), Debit Card or Cash. A Payment Drop Box is also located in our parking lot for after hours convenience.

New Service Customers please apply in person. Picture ID such as driver's license and Social Security Card (or any ID with the SS# included) are required. Also, provide proof of home ownership or provide copy of rental/lease aggreement. Deposit and connection fees vary. Please contact Utility Billing Representative for more information.
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